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Frequently Asked Questions |
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What are the admission hours?
Admission hours are 8 am - 4 pm Monday through Friday. Call
361-883-8109 to arrange for admission to residential, or
361-883-4994 to arrange for admission to detox.
Is cigarette smoking allowed in treatment?
Smoking is permitted in designated areas.
What are the visiting hours?
Residential program visitation hours: Saturday and Sunday 1-5 pm.
There is no visitation permitted on the detox unit.
What forms of payment are accepted?
We accept MasterCard, Visa, American Express, cash or personal
check.
Do you have a payment plan?
In order to keep treatment rates affordable we do not offer a
payment plan. Full payment is expected upon admission, but can be
made one program at a time.
What should I
bring to treatment with me?
If you are entering detox, you should bring any personal hygiene
items, including shampoos, deodorants, shaving materials, etc. At
least five days supply of underwear and socks is suggested, and
slippers if you choose. You will wear hospital scrubs during your
stay so you do not need to bring extra clothing. You should bring
any medications you are taking, but they need to be in pharmacy
packaging and clearly marked with your name, the prescribing
doctor’s name, date prescribed and dosage. All medications must be
current, and will need to be cleared by our medical director. Do not
bring items such as food, drinks, radios, CD players, cell phones or
pagers. It is recommended you do not bring cash, but you can bring a
phone card or a few dollars in quarters for the pay phone. Do not
bring any illicit drugs or alcohol of any kind, including
medications containing alcohol. Smoking is permitted in designated
smoking areas.
If you are entering residential treatment, you will need all of the
above listed items, in addition to clothing for about four to five
days. You will do your own laundry here so there is no need to bring
large quantities of clothing. Personal items, such as small radios
or CD players are permitted in residential treatment, but Charlie’s
Place is not responsible for lost or stolen property. You should
bring any medications you are taking, but they need to be in
pharmacy packaging and clearly marked with your name, the
prescribing doctor’s name, date prescribed and dosage. All
medications must be current, and will need to be cleared by our
medical director. Cell phones or pagers are not permitted, and we
suggest you limit cash to $20, some of which should be in quarters
for the pay phone, unless you bring a phone card. Do not bring any
illicit drugs or alcohol of any kind, including medications
containing alcohol. Smoking is permitted in designated smoking
areas.
What should I expect when I am admitted to
detox?
Detox is a term used to describe the period of time between when you
stop taking the substance/substances you have been using and when
you no longer have withdrawal symptoms. The body has to adjust to
the loss of the substance, and you may experience withdrawal
symptoms such as intense cravings, vomiting, nausea, bone or muscle
pain, anxiety, depression, tremors or other discomforts. Simply put,
this is the time when many addicts with all intentions of “quitting
forever” will give up and start using again unless the symptoms are
medically managed. The withdrawal can be very powerful both
physically and emotionally and could even pose a serious health
danger in some people. Under the direction of our medical director
(physician), you will be given medications to manage and lessen the
discomfort of the withdrawal symptoms, but you may still experience
some of these symptoms to a lesser degree. The medications you are
given in detox will be reduced at regular intervals over the course
of treatment so that when you leave detox you should not need any
medications to manage withdrawal symptoms. Once you complete the
medication protocol you will stay on the unit for 24 hours
observation without any medications. This is to make sure you are
not exhibiting any withdrawal symptoms and are no longer impaired in
any way by the detox medications.
When you first arrive at detox, you will see both a member of the
counseling staff and the nursing staff. A counselor will need to
initiate a profile, which is mainly demographic information, and
then complete a screening. The screening tells us about your
drug/alcohol usage and the severity of your dependence so that we
can be sure you need to be in detox. The medical director
(physician) is the only one who can diagnose your condition. If you
are eligible for services, the nursing staff will do a urine drug
screen, medical assessment and admission, and you will be placed on
a medication protocol as ordered by the doctor. The medications and
lengths of stay are ordered by the medical director and are specific
to the substance/substances you will be withdrawing from.
Once admitted, our direct care staff will see that you are oriented
on the rules; your personal items will be inspected to insure that
no contraband is brought on the unit, and you will be given hospital
scrubs to change into. This is not a lock down unit. You enter and
stay here strictly by your own choice. No one will keep you from
leaving if you choose to do so, but staff will encourage you to give
it a little more time and re-think what you are doing if you decide
to leave before completing. When you go onto the unit, you will be
assigned a dorm room with several other clients. The first couple of
days you will probably sleep a good bit, catch up on your nutrition
and fluid needs, and generally give your body time to adjust. You
will stay with us for 5 to 14 days, with the average being about 7
days. We have AA/NA meetings on the unit and the counselors do some
groups, but the schedule is light in order to minimize stress and
encourage rest and healing. During the day you will have access to
reading materials and movies when there are no groups, or you can
socialize with other clients, play a game of cards, or just take a
nap. You will have breakfast, lunch and dinner on the unit, with
snacks and juices available around the clock.
It is important that you understand that detox does not treat the
cause of the problem, it is only a medical stabilization to allow
you to withdraw from the substance you have been using. The
addictive behaviors and thinking patterns remain in place, and
without further counseling, education and support there is a good
likelihood that you will begin using again in a short period of
time. If you are serious about staying sober you would be wise to
invest 4 to 8 weeks in residential treatment to prepare you for a
sober life. The choice is yours, but do not under estimate the power
and hold that addiction may have on you.
What should I expect when I am admitted to
residential treatment?
Residential treatment is designed to provide education and
counseling in a supportive and drug free environment. It is also a
time when you will begin to look at things you may not feel are
directly related to your drug/alcohol use -- things such as how you
view yourself in relation to those around you, and how you interact
with others and your environment. In a short time most clients begin
to see that recovery from addiction is much more than just giving up
a drug -- it is a process of change that impacts everything you
think and do on a daily basis.
When you are first admitted to residential treatment, you will meet
with our admissions coordinator to complete some financial paperwork
and be assigned to the house where you’ll stay during your
treatment. Our programs are co-ed, but the houses are either male or
female. You will then meet a direct care staff member, who will
orient you to the client rights and rules and sign all necessary
papers. Your belongings will be looked through to make sure there
are no prohibited items, and a urinalysis will be done. Some drugs
may show up during this test, but it is expected that you are stable
enough to enter residential treatment and do not need medical care
to manage withdrawal. We do not have medical staff on hand in
residential treatment. Once this orientation process is complete,
staff will show you to your house.
Clients live dorm style, several to a room, in large residential
houses. The clients are responsible for their own laundry,
cleanliness and order of the house. We do not have maids or a
cleaning service. As you get to know your housemates and work
together to keep the house in order, you will begin to realize that
you are part of a recovery community where we all work together to
accomplish a goal. It is a new concept for many clients, and is a
cornerstone of recovery.
You will find that being at Charlie’s Place is much like being on a
college campus. You will have a schedule of groups and classes, meal
times and free times where you can just kick back or catch up on
your assignments. On the weekends we have a BBQ on the patio and
family is welcome to visit during specific hours. Passes are also
possible on weekends but must be approved by the counselor.
Charlie’s Place has an open campus, so there are no fences or locked
gates, but the rules are that you do not leave the campus without
permission from your counselor. Clients attend at least 30 hours of
classes and counseling weekly, including individual sessions with
their primary counselor. You will meet with your counselor soon
after admission to get to know each other and develop a plan of
action for your stay here. You will then meet with him/her weekly to
review progress and make any changes in direction. Our counselors
are very skilled in dealing with addictive behaviors, so clients
should be aware that they will not be given a “free pass” through
treatment. Our mission here is to show you how to get well and give
you some tools. You must do the work.
Our treatment encourages the 12-step model of Alcoholics Anonymous
and Narcotics Anonymous, which has been referred to as “a design for
living.” We work closely with members of both these organizations to
help clients transition from treatment into a continuous recovery
program with ample community support. While not a requirement for
staying sober, participation in these programs after treatment is
highly suggested by our staff.
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